To receive service for your authorized JUUL Device purchased from a duty-free or international location, present your device with proof of purchase at one of our local warranty locations.
Articles in this section
- JUUL® 1 Year Limited Warranty
- How Long Does the Warranty Last?
- What Does the Warranty Cover?
- What Will JUUL Labs Do?
- What is NOT Covered by the Warranty?
- How Do You Get Service?
- Can I Return My Device For Refund?
- What if my JUUL Device was purchased at a duty-free or international location?
- What is the Scope of JUUL Labs’ and Your Rights and Responsibilities?